Frequently asked questions

Temple Hub is a complete temple management platform built for Hindu temples. It gives every temple a dedicated admin portal with tiles for Puja Services, Temple Calendar, Manage Deities, Bookings, Facility Services, Devotee management, Newsletters, and more — all accessible from any browser, no app required.

Contact our team through the Request Demo page. We will set up your temple's account, assign your unique temple code, and guide you through the onboarding process. Most temples are live within a single business day.

Yes. Every plan includes a 30-day free trial — no credit card required. You get full access to all tiles and features in your selected plan during the trial period. After 30 days, you can subscribe or speak with our team about an extended pilot.

No app download is required. Devotees access their portal through any web browser using a secure OTP (one-time passcode) sent to their registered email address. From there they can book pujas, view the temple calendar, reserve facilities, and download newsletters.

You can configure any puja type — archana, abhishekam, homam, sevas, and custom services — each with its own pricing, duration, priest requirements, and materials list. Devotees can browse and book these services directly from their portal.

The Bookings tile lets admins view, manage, and update all puja and facility reservations in one place. You can see upcoming bookings, check devotee details, and coordinate with priests — all without switching between systems.

Yes. Devotees can book pujas on behalf of any family member in their profile. All bookings appear in the devotee's order history and in the admin's Manage Orders tile for easy tracking and refund management.

The Manage Orders tile gives admins a full view of all devotee puja orders — including payment details, service records, and order status. Admins can issue refunds directly from this tile without needing to contact the payment provider separately.

Yes. The Facility Services tile lets devotees and admins book the temple hall, kitchen, AV equipment, and other shared spaces. These reservations appear alongside puja bookings in the main Bookings tile so admins always have a unified view.

None beyond what you already have. Temple Hub runs in any modern web browser on smartphones, tablets, or computers. Priests and staff can use personal devices or temple-issued tablets. No dedicated hardware, POS terminals, or app installations are required.

The Temple Calendar tile shows all scheduled pujas and events in a unified view accessible to admins, priests, and devotees. Events published via Manage Events and Manage Event Pages automatically appear on the calendar, keeping everyone aligned.

The Manage Deities tile lets you maintain detailed profiles for each deity — including shrine location, consort details, iconography, and sacred histories. These profiles power the devotee-facing temple website and puja booking flows.

Use the Manage Events tile for internal event management — festivals, special pujas, and discourses — and the Manage Event Pages tile to create public-facing campaign pages visible outside the portal. Both feed into the Temple Calendar automatically.

The Home Page Slider tile lets admins upload and manage images and announcements that appear on the temple's public-facing home page. Use it to promote upcoming festivals, special pujas, or community announcements without any coding.

Yes. The Manage Contact Info tile lets you update the temple's name, address, phone numbers, and social links. The Temple Gallery tile manages public-facing images. The Home Page Slider handles banners and announcements. Together they keep your public website current.

The Manage Timings tile lets admins set and update the temple's operating hours, holiday closures, and special opening times. These timings are reflected on the public-facing temple website and can be updated at any time.

The Manage Users tile lets admins add team members and assign one of seven roles: Admin, SuperAdmin, Priest, Volunteer, Devotee, Finance, or Facility. Each role determines which tiles are visible in that user's portal, fully configurable through the Tile Access tile.

Tile Access is a powerful admin tool that lets you configure exactly which tiles each role can see and use. For example, you can give priests access to the Temple Calendar and Puja Services tiles, while restricting access to Manage Orders or Subscription & Billing.

The Manage Volunteers tile lets admins add volunteers, track their applications, and assign them to events or services. Volunteers log in with OTP and see only the tiles relevant to their role, keeping the interface focused and simple.

Temple Member Profiles (also shown as Temple Member Pr...) covers roster management, committees, and land donor records. It is the central directory for your temple's core membership — separate from general devotees who book pujas online.

The Manage Devotees tile gives admins a full view of devotee profiles, contact numbers, and subscription status. Admins can search, update, and manage any devotee record, including their booking history and newsletter subscriptions.

The Manage Newsletters tile lets admins upload and publish monthly, quarterly, and yearly newsletters. Devotees can access and download newsletters directly from their portal, keeping your community informed without requiring a separate mailing system.

The Temple Gallery tile lets admins upload and organize temple images that appear on the public-facing website. Use it to showcase festivals, shrine photos, and community events. Images can be reordered and categorized from within the admin portal.

Yes. Devotees can browse the temple gallery and download newsletters directly from their portal — no separate website or app needed. The content you upload in the admin tiles is immediately available to all devotees.

All data is encrypted in transit (TLS 1.3) and at rest using AES-256 encryption. Each temple's data is strictly isolated — admins of one temple cannot access another temple's records. We do not share, sell, or use devotee data for advertising.

OTP (one-time passcode) login sends a 6-digit code to a verified email address each time someone signs in. The code expires in 15 minutes. Because there is no stored password, there is nothing for attackers to steal or brute-force. Every session uses a signed JWT token with a 30-day expiry.

Temple Hub uses role-based access combined with the Tile Access configuration. There are seven roles: Admin, SuperAdmin, Priest, Volunteer, Devotee, Finance, and Facility. Admins control exactly which tiles each role sees — a Priest sees their schedule and puja calendar; a Finance user sees orders and billing; a Facility user manages space reservations; Devotees see booking and gallery tiles. No role can view data outside its configured scope.

Yes. We follow data minimization principles and give temples full control over their devotee data. Temple administrators can export or delete devotee records at any time. Our practices align with GDPR and CCPA requirements.

Temple Hub offers three plans: Starter ($599/temple/month), Professional ($1,199/temple/month), and Multi-Temple (custom pricing for organizations managing 5 or more temples). Every plan starts with a 30-day free trial and includes no hidden fees or per-booking charges.

The Starter plan includes up to 200 devotee accounts, puja booking and scheduling, deity and priest management, an event calendar, OTP login for all roles, and email support. Core tiles — Puja Services, Temple Calendar, Manage Deities, Bookings, and Manage Users — are all included.

Professional adds unlimited devotee accounts, Manage Orders and refunds, Temple Member Profiles and committees, newsletter and gallery management, Home Page Slider and public event pages, and priority support — all the advanced tiles your growing temple needs.

The Subscription & Billing tile lets temple admins view invoices, check the current plan, and update payment details — all from within the admin portal. You do not need to contact our team for routine billing updates.

No. Temple Hub charges a flat monthly fee per temple. There are no per-booking fees, no per-devotee charges beyond the plan limit, and no per-transaction charges on puja orders processed through the platform.

No. Temple Hub is a cloud-based platform and requires a stable internet connection. This ensures that bookings, the temple calendar, devotee records, and admin tiles are always in sync across all devices in real time.

Temple Hub works on all modern browsers — Chrome, Safari, Firefox, Edge, and their mobile equivalents. It is fully responsive and optimized for smartphones, tablets, and desktop computers. The admin portal tiles adapt to any screen size.

Temple Hub is a Progressive Web App (PWA). Devotees and staff can install it on their home screen from any browser — on both iOS and Android — for an app-like experience without going through an app store. Push notifications are supported on compatible devices.

The Contact Support tile in the admin portal connects you directly to the Temple Hub support team. You can also reach us at support@templehub.org or by phone at +1 (502) 804-8533, Monday through Friday 9 am – 5 pm EST.

Updates are deployed automatically to the cloud platform — your team never needs to install or update anything. New tiles, features, and security patches are released regularly and take effect immediately without any downtime for your temple.