Temple HubTemple Management Software
frequently asked questions
87 answers across 9 topics — search everything below, or open the topic you need.
Getting Started
How a temple joins Temple Hub and how a devotee signs in: onboarding in a single business day, a 30-day free trial, OTP sign-in, and admin training.
- What is Temple Hub?
- I'm a new devotee — what's the step-by-step workflow to get started?
- Does the admin portal have a light mode?
Puja & Bookings
Booking pujas, sevas and facilities: instant or approval-based bookings, priest availability, the front-desk iPad kiosk, and email confirmations.
- Can Temple Hub run as a front-desk kiosk?
- What puja services can we offer through Temple Hub?
- How does the Bookings tile work?
Temple Management
Running a temple day to day: services and pricing, deities, the festival calendar and Panchang, facility rentals, the canteen, and finance.
- What hardware or equipment do we need?
- How does the Temple Calendar work?
- How do we manage deities and shrines?
Users, Roles & Volunteers
Roles and access: what each of the seven roles sees, how SuperAdmins control tile visibility, and how volunteers and shifts are tracked.
- How do we add staff, priests, and volunteers?
- What is Tile Access?
- Are donations tax-deductible, and what do receipts say?
Content & Communication
Reaching devotees: announcements, email newsletters, push notifications, photo galleries, event pages, and the home-page slider.
- How do newsletters work in Temple Hub?
- How do we manage the temple's image gallery?
- Can devotees access newsletters and gallery from their portal?
Security & Privacy
How Temple Hub protects temple and devotee data: OTP sign-in, role-based access, per-temple data isolation, audit logging, and what is stored.
- How is devotee data protected?
- What is OTP login and why is it more secure than passwords?
- How does role-based access work in Temple Hub?
Pricing & Billing
What Temple Hub costs: $499/month for up to 500 active households, $1,199 for up to 2,500, every feature on every plan, and a 30-day trial.
- How does Temple Hub pricing work?
- Do higher plans unlock more features?
- What is included in the Starter plan?
Taxes, Receipts & Compliance
Donation receipting and US tax compliance: IRS acknowledgements, year-end donor statements, quid pro quo disclosures, refunds, and records.
- Are my payments to the temple tax-deductible?
- Is my puja, archana, or seva fee tax-deductible?
- I made a general donation or dropped money in the hundi — is it deductible?
Technical
Technical requirements and support: supported browsers and devices, the iOS and Android apps, automatic cloud updates, and reaching support.
- Does Temple Hub work offline?
- Which browsers and devices are supported?
- Is there a mobile app for iOS and Android?
Still have questions?
Our team is happy to walk you through anything — from a live demo to a custom onboarding session for your temple.